Server Administration
Installation, configuration, and maintenance of Windows Server environments.
Performance monitoring and optimization of server resources.
Regular updates and patch management to ensure system security and stability.
Helpdesk Support
First and second-level technical support for hardware and software issues.
Remote troubleshooting via phone, chat, or remote desktop tools.
User training and guidance on software applications and best practices.
Our services
Provide a general summary of the services you provide, highlighting key features and benefits for potential clients.
Creation, configuration, and maintenance of corporate email accounts.
Implementation of security measures, including multi-factor authentication and password policies.
Monitoring email usage and performance to ensure optimal functionality.
Management of email distribution lists and access permissions.
Support for email-related issues, including troubleshooting and account recovery.
Corporate Email Account Management
Network Management
Setup and configuration of network devices (routers, switches, firewalls).
Network monitoring to identify and resolve connectivity issues.
Implementation of security protocols to safeguard network integrity.
Security Management
Implementation of cybersecurity measures to protect systems and data.
Regular security assessments and vulnerability scans.
User access management and monitoring to prevent unauthorized access.
Documentation and Reporting
Creation of comprehensive documentation for IT processes and procedures.
Regular reporting on system performance and support ticket resolution.
Development of an internal knowledge base for future reference.
Technology Consultation
Employee Supervision and Monitoring
Assessment of current IT infrastructure and recommendations for improvement.
Guidance on technology investments and upgrades.
Project management for technology implementation initiatives.
Implementation of monitoring tools to track employee productivity and adherence to company policies.
Regular reporting on email and internet usage to identify trends and potential concerns.
Establishment of guidelines for acceptable use of corporate email and internet resources.
Conducting periodic reviews of employee activities to ensure compliance with organizational standards.
Providing training and resources to promote effective communication and productivity.